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The extra payment is the delivery charge of ₹200.
Claims up to ₹1 crore fall under the District Commission.
Claims from ₹1 crore to ₹10 crore fall under the State Commission.
Claims above ₹10 crore fall under the National Commission.
An appeal from the District Commission goes to the State Commission.
Appeals from the State Commission go to the National Commission.
₹9.5 crore falls within ₹1–10 crore, while ₹10.5 crore is above ₹10 crore. Therefore, State and National Commissions apply.
₹1.2 crore = ₹120 lakh. Difference = ₹120 lakh − ₹90 lakh = ₹30 lakh.
In the Prakash case, the consumer approached the local Consumer Protection Council after an unsatisfactory response.
The three-tier appeal sequence is District Commission → State Commission → National Commission.
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