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Question (41)

QN0038261

A consumer finds a quality mark on edible oil indicating compliance with the relevant certification. Which mark is associated with edible oil and cereals?

(A) Hallmark
(B) Agmark
(C) ISI
(D) RTI

Correct Answer: B

Explanation:

Agmark is associated with edible oil, cereals and certain agricultural products.

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Question (42)

QN0038262

A consumer checks a product for the ISI mark before purchasing it. The main purpose of such a quality mark is to:

(A) indicate that the product is free
(B) provide evidence of prescribed standards
(C) show that the product is imported
(D) indicate the shopkeeper's profit

Correct Answer: B

Explanation:

Quality certification marks indicate compliance with prescribed standards.

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Question (43)

QN0038263

A household purchases a packaged drinking-water product. Why is quality certification particularly important for such a product?

(A) It is a luxury item
(B) It concerns health and safety
(C) It is always imported
(D) It has no expiry date

Correct Answer: B

Explanation:

Certain products related to health, safety and mass consumption require mandatory certification.

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Question (44)

QN0038264

A consumer buys a garment without checking the washing instructions and damages it while washing. Which action could have reduced this risk?

(A) Ignoring the label
(B) Checking the product information
(C) Paying more money
(D) Avoiding a bill

Correct Answer: B

Explanation:

Washing instructions are part of product information that helps consumers use goods correctly.

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Question (45)

QN0038265

A consumer buys a medicine without checking its expiry date. The medicine is expired. Which consumer right is most directly connected with having access to such product information?

(A) Right to information
(B) Right to choose
(C) Right to redressal
(D) Right to organise

Correct Answer: A

Explanation:

Expiry date is essential product information and comes under the right to information.

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Question (46)

QN0038266

A consumer purchases a defective appliance and seeks replacement or compensation. Which right provides the basis for seeking such remedy?

(A) Right to safety
(B) Right to redressal
(C) Right to information
(D) Right to choose

Correct Answer: B

Explanation:

The right to redressal enables consumers to seek remedies such as replacement or compensation for defective goods and services.

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Question (47)

QN0038267

A consumer wants to complain about a defective product but cannot afford a lawyer. According to the chapter, the consumer can:

(A) never file a complaint
(B) file the complaint personally
(C) only ask the manufacturer to decide
(D) file only through a court lawyer

Correct Answer: B

Explanation:

A consumer can file a complaint personally, with or without the help of a lawyer.

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Question (48)

QN0038268

A consumer wants to file a complaint against a service provider through the internet. The chapter notes that consumer complaints can be:

(A) filed only physically
(B) filed through the internet as well
(C) filed only through a lawyer
(D) filed only by a consumer organisation

Correct Answer: B

Explanation:

The chapter states that complaints can be filed physically or through the internet, with facilities such as video conferencing.

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Question (49)

QN0038269

A consumer submits an RTI application because a government recruitment result has been delayed. The consumer receives information explaining the delay and later receives an appointment call letter. What does this example mainly demonstrate?

(A) Right to choose
(B) Right to information
(C) Right to safety
(D) Right to redressal

Correct Answer: B

Explanation:

The Amritha case demonstrates how the Right to Information can help a citizen obtain information from a government authority.

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Question (50)

QN0038270

A consumer movement has more than 2,000 consumer groups, but only about 50–60 are well organised and recognised. Approximately what percentage of the groups are well organised and recognised if 55 groups are taken as the midpoint?

(A) 1.75%
(B) 2.75%
(C) 3.75%
(D) 5.50%

Correct Answer: B

Explanation:

Taking 55 as the midpoint, percentage = (55/2000) × 100 = 2.75%.

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Question (41)

A consumer finds a quality mark on edible oil indicating compliance with the relevant certification. Which mark is associated with edible oil and cereals?

Explanation:

Link:

Question (42)

A consumer checks a product for the ISI mark before purchasing it. The main purpose of such a quality mark is to:

Explanation:

Link:

Question (43)

A household purchases a packaged drinking-water product. Why is quality certification particularly important for such a product?

Explanation:

Link:

Question (44)

A consumer buys a garment without checking the washing instructions and damages it while washing. Which action could have reduced this risk?

Explanation:

Link:

Question (45)

A consumer buys a medicine without checking its expiry date. The medicine is expired. Which consumer right is most directly connected with having access to such product information?

Explanation:

Link:

Question (46)

A consumer purchases a defective appliance and seeks replacement or compensation. Which right provides the basis for seeking such remedy?

Explanation:

Link:

Question (47)

A consumer wants to complain about a defective product but cannot afford a lawyer. According to the chapter, the consumer can:

Explanation:

Link:

Question (48)

A consumer wants to file a complaint against a service provider through the internet. The chapter notes that consumer complaints can be:

Explanation:

Link:

Question (49)

A consumer submits an RTI application because a government recruitment result has been delayed. The consumer receives information explaining the delay and later receives an appointment call letter. What does this example mainly demonstrate?

Explanation:

Link:

Question (50)

A consumer movement has more than 2,000 consumer groups, but only about 50–60 are well organised and recognised. Approximately what percentage of the groups are well organised and recognised if 55 groups are taken as the midpoint?

Explanation:

Link:

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